Frequently Asked Questions
Q: What art files are acceptable?
A: Advantage's systems are IBM compatible. The best files to send us are Casmate (.scv), Inspire (.sci), SignLab (.eps), Corel (.cdr), Gerber (.plt), Flexi (.fs) and Illustrator (.ai or .eps).
Please be sure to convert to “curves” or “paths” before sending.
Q:Does Advantage offer “rush” orders for an extra charge?
A: No. Typically production for standard signs takes eight working days after layout approval is signed. Customers can rush their shipping with expedited freight charges.
Q:Are there charges for creating layouts?
A: Advantage will create layouts per order at no charge to our customers. Additional charges may apply for logo or graphic re-creation.
Whether you have a question about our products or would like to place an order, we are standing by to help
Monday through Friday from 8 a.m. to 5 p.m. CST Call 1-877-395-9610
FAX 651-636-8889 or Email signs@signsstpaul.com
Monday through Friday from 8 a.m. to 5 p.m. CST Call 1-877-395-9610
FAX 651-636-8889 or Email signs@signsstpaul.com
QUOTE
Choose the type of sign, size, and specifications that you need and we will put together a quote for you. If you need help deciding or have questions, call or email us and our sign experts will help you in selecting the sign that is right for you. Once you approve the pricing we will move on to the sign layout.
Choose the type of sign, size, and specifications that you need and we will put together a quote for you. If you need help deciding or have questions, call or email us and our sign experts will help you in selecting the sign that is right for you. Once you approve the pricing we will move on to the sign layout.
LAYOUT
You provide us text, graphics, or photos and we will create an initial sign proof. You can make changes or suggestions as needed and we will modify until it is to your liking. If needed we can help you select borders, background colors and textures, finishes and mounting methods When the sign layout is correct, we will need your approval by email or signed proof copy.
You provide us text, graphics, or photos and we will create an initial sign proof. You can make changes or suggestions as needed and we will modify until it is to your liking. If needed we can help you select borders, background colors and textures, finishes and mounting methods When the sign layout is correct, we will need your approval by email or signed proof copy.
PAYMENT
After artwork is finalized, payment arrangements are made in order to begin the production process. For payment, we accept Visa, Mastercard, Discover, and AmEx. You may also pay by check or set up an account and use a purchase order. Once your payment is received, we will begin production.
After artwork is finalized, payment arrangements are made in order to begin the production process. For payment, we accept Visa, Mastercard, Discover, and AmEx. You may also pay by check or set up an account and use a purchase order. Once your payment is received, we will begin production.
PRODUCTION
Once layouts are approved and payment arranged production will begin. Roughly 2 to 10 business days is needed depending on the product, quantity and if blanks need fabrication. Deliver or pick up will be arranged with your customer service representative.
Once layouts are approved and payment arranged production will begin. Roughly 2 to 10 business days is needed depending on the product, quantity and if blanks need fabrication. Deliver or pick up will be arranged with your customer service representative.
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